About Greenlife - Customer service

Customer service

 We want to satisfy and delight our customers, every single one. We train our staff and select our products with that goal in mind.

Need Immediate Help?
If you have a concern with a product or service, please contact our Manager in store, who is responsible for; and will respond to try and correct the vast majority of issues.

For In-store Queries

The phone number for the shop is: 01803 866738.

For Online Queries

The Phone number for Greenlife Direct is 01803 866738 (Ext 206)


You can also email your queries to:  enquiries@greenlife.co.uk

..... but please remember that our team is working throughout the store (not always at computers) and emails may not be answered immediately.

Alternatively, you can always drop us a line:

The Manager
1-2 Birdwood Court
High Street

Our friendly staff are here to serve YOU ..... the Customer

Exchange & Refund Policy
Greenlife regret that chilled and/or frozen items, cosmetics and unsealed containers cannot be exchanged for hygiene reasons.
Your purchase receipt will be required for a refund/exchange.
If you require a refund and you purchased the item using a credit/debit card, please make sure you have that card available at the time of return.
Returns/exchanges will normally only be accepted within 28 days of purchase.

Our returns policy does not affect your statutory rights.